FAQ

You will receive your purchase within 48 - 72 hours from the order preparation date. Delivery times may vary due to force majeure, such as weather conditions, courier issues, and strikes.

More information? Orders placed by 2:00 PM will be processed and prepared on the same day. Orders received on Saturdays and/or Sundays will be processed starting from the following Monday. Deliveries are made from Monday to Friday, during office hours, excluding national holidays.

Yes, all of our products are vegan.

It's straightforward! Just contact our sales office at +39 347 630 6780 or via email at sales@redivivus.it.

The name Redivivus originates from the Latin word "redivivus," meaning "return to former glory," reflecting our mission to revert to a world without the use of plastic.

Contact our customer service immediately at costumerservice@redivivus.it. We'll respond to you as quickly as possible.

Redivivus ensures a delivery fee of 5.90€. For all online purchases of at least 50€, shipping is free.

All our products are designed and produced at our headquarters in Parma. Therefore, they are all manufactured in Italy.

No, none of our products has ever used animals for testing. You can go deeper into our company's position on the production process here.